A managed AI chatbot for RTOs, colleges and training providers, built, trained and run by our Sydney team. It answers course, enrolment, fee and compliance questions instantly, and turns more enquiries into enrolments.
The problem
Prospective students and their parents expect instant answers, about courses, fees, funding, timetables and enrolment dates. Most education websites bury those answers five or six clicks deep, and every extra click loses people you never knew were there.
Meanwhile your admin team answers the same questions by phone and email all day, the questions your website should have answered the first time.
What it does for your provider
Answers questions about courses, enrolments, fees, timetables and compliance instantly, from your own course information and policies. Guides prospective students from curiosity to application, captures their details when they're ready for a human and gives current students on-demand support, so your admin team stops repeating themselves and starts doing higher-value work.
Case study
BSI Learning's chatbot supports prospective and current students with enrolment enquiries, course details and compliance information, instant answers, 24/7, with admin workload down and response times transformed.
"The chatbot she developed is nothing short of exceptional, intelligent, intuitive, and incredibly efficient."
Halil Houssein
Sales & IT Support Officer, BSI Learning
Why it works
Unlike traditional chatbots that frustrate students with scripts and button-clicking, your chatbot understands natural language and answers like a person. It's trained on your website content, policies, enrolment documents and FAQs, so compliance information is available on demand, answers stay accurate and if it doesn't know something, it says so and hands over to your team.
Our guarantee
Every chatbot we manage resolves a minimum of 50% of website enquiries, and most of ours resolve between 72% and 91%.
And if you're ever unhappy with an answer your chatbot gives, we keep refining its training until you are. Not for 30 days. Not for the first year. Forever, because that's what managed means.
We'll build a free demo chatbot trained on your actual course information and policies, so you can ask it the questions your students ask you, before you spend a cent.
