Your AI chatbot doesn't work in isolation. Every integration below lets your bot connect directly to the tools you already use - so leads flow into your CRM, conversations carry on across channels and your product data stays current without you lifting a finger. All integrations are included as part of your Pivot Point AI chatbot build.
Embed
Get your chatbot live on any website with a single line of code. Works with Shopify, Wix, WordPress, Squarespace or any custom-built site – no developer required.
CRM & Marketing
Every lead your bot captures can be instantly sent to your CRM or email marketing platform – no copy-pasting, no delays. Connect to automation tools and spreadsheets to trigger workflows the moment a conversation ends.
Communication channels
Meet your customers where they already are. Your AI chatbot can run on your Facebook page, handle WhatsApp conversations and book meetings directly into Calendly – all from the same bot, all without extra staff.
Helpdesk
When a conversation needs a human touch, your bot can hand off seamlessly to your support team. Connect to your existing helpdesk platform so tickets, context and chat history travel with the handover.
AI content sources
Your chatbot is only as good as the information it draws on. Connect it to your e-commerce platform, product catalogue or content library so it can answer questions accurately – in real time, from your actual data.
Misc
Additional connections for order fulfilment, inventory management and custom data sources – so your chatbot can pull in live stock levels, tracking updates and information from virtually any platform via API.
